Terms and Conditions of Use

The following terms and conditions have been written to clarify the use of the Psycom website and its intellectual properties. By registering, downloading, streaming, or accessing any elements of the Psycom website, whether in part or in whole, including one or more of its products or content, you agree to abide by and be bound by the terms and conditions below:

Rights and Intellectual Properties

Under the following terms, Psycom owns all intellectual property rights to this website as well as any associated content. You have limited access for viewing purposes only to the Psycom website and its content. You may not, under any circumstances, modify, copy (in part or its entire content), adapt, transform, or appropriate the content presented on the website without the written consent of Psycom.


You are specifically prohibited from the following actions:

Publishing Psycom content and/or materials on any media and/or platform. Appropriating Psycom content and/or materials for sales purposes. Using Psycom content and/or materials in a manner that harms or damages Psycom. Using the Psycom site to extract, solicit, or sell any data or information of any kind. Using the Psycom site, its content, and/or its materials for advertising purposes. Using the content and/or materials to publish, promote, or resell for your own purposes. Disclosing your personal site access information to provide access to our paid content to other users.

Limitation of Liability

Psycom is in no way bound to the use of its products or services. The use of our products or services by a third party signifies that they are aware of the risks associated with the use of our products and services, and Psycom will not be liable in any way for the consequences related to or arising from the use of its website, products, or services.

This agreement applies between you, the User of this website, and Psycom, the owner(s) of this website. Your agreement to abide by and be bound by Clauses 1, 2, 4 to 11, and 15 to 25 of these Terms and Conditions is deemed to occur upon your first use of the website. Clauses 3 and 12 to 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you must immediately cease using the website. No part of this website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer, and our acceptance of that offer is deemed to occur upon our sending a confirmation email to you indicating that your order has been accepted.

1. Definitions and Interpretation

In this Agreement, the following terms shall have the following meanings:

  • “Account”: collectively refers to the personal information, payment information, and identifiers used by Users to access Paid Content and/or any Communication System on the Website;
  • “Content”: refers to any text, graphics, images, audio, video, software, data compilations, and any other form of information that can be stored on a computer and appears on the Website or is part of it;
  • “Facilities”: collectively refers to all online facilities, tools, services, or information provided by Psycom via the Website, currently or in the future;
  • “Services”: refers to the services available to you via this Website, including the use of Psycom’s exclusive learning platform;
  • “Payment Information”: refers to all information necessary for the purchase of Services from this Website. This includes, but is not limited to, credit/debit card numbers, bank account numbers, and sort codes;
  • “Premises”: refers to the location(s) of our business;
  • “System”: refers to any online communication infrastructure provided by Psycom via the Website, currently or in the future. This includes, but is not limited to, web-based email, discussion forums, live chat facilities, and email links;
  • “Website” refers to the website you are currently using and all its subdomains (for example, subdomain.yourschool.com), unless expressly excluded by their own terms and conditions.
  • “User”/”Users”: refers to any third party accessing the Website who is not employed by Psycom Ltd and is not acting in the course of their employment;
  • “We/Our/Us”: refers to Psycom.

2. Age Restrictions

Individuals under the age of 18 should only use this website under adult supervision. Payment information must be provided by an adult or with their permission.

3. Business Clients

These terms also apply to clients acquiring services as part of their business activities.

4. Intellectual Property

4.1 Subject to the exceptions set out in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, page layout, underlying code, and software, is the property of Psycom, our affiliates, or other relevant third parties. By continuing to use the Website, you acknowledge that this material is protected by international intellectual property laws and other laws.

4.2 Subject to Clause 6, you may not reproduce, copy, distribute, store, or reuse in any manner any material from the Website unless otherwise indicated on the Website or expressly authorized by us in writing.

4.3 Restriction of our website.

Intellectual Property of Third Parties

5.1 Unless expressly stated otherwise, all intellectual property rights, including but not limited to copyrights and trademarks, in product images and descriptions belong to the manufacturers or distributors of those products, as applicable.

5.2 Subject to Clause 6, you may not reproduce, copy, distribute, store, or reuse in any manner any such material unless otherwise indicated on the website or expressly authorized in writing by the relevant manufacturer or supplier.

6. Fair Use of Intellectual Property

The content of the website may be reused without written permission if any of the exceptions provided in Chapter III of the Copyright Designs and Patents Act 1988 apply.

7. Links to Other Websites

This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Psycom or our affiliates. We assume no responsibility for the content of these websites and disclaim any liability for any loss or damage arising from their use. The inclusion of a link to another site on this website does not imply endorsement of the sites themselves or of those who control them.

8. Links to This Website

Those wishing to link to this website from other sites may do so only to the homepage of the site psycom.getlearnworlds.com without our prior authorization. Deep linking (i.e., links to specific pages within the site) requires our express written permission. For more information, please contact us via email at info@communicationpsycom.com.

9. Use of Communication Means

9.1 When using a system on the website, you must do so in accordance with the following rules. Failure to comply with these rules may result in the suspension or closure of your account:

9.1.1 You must not use obscene or vulgar language;

9.1.2 You must not submit Content that is illegal or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, or discriminatory based on age, gender, or race; 9.1.3 You must not submit Content intended to promote or incite violence;

9.1.4 It is recommended to submit contributions using the English language, as we may be unable to respond to requests submitted in other languages;

9.1.5 The manner in which you identify yourself must not violate these Terms and Conditions or any applicable law;

9.1.6 You must not impersonate other individuals, especially employees and representatives of Psycom or our affiliates;

9.1.7 You must not use our System for unauthorized mass communications, such as “spam” or “junk mail”.

9.2 You acknowledge that Psycom reserves the right to monitor all communications made to us or using our System.

9.3 You acknowledge that Psycom may retain copies of all communications made to us or using our System.

9.4 You acknowledge that any information you send us via our System may be modified by us in any way, and hereby waive your moral right to be identified as the author of that information. Any restrictions you wish to impose on our use of such information must be communicated to us in advance, and we reserve the right to reject such conditions and associated information.

10. Accounts

10.1 In order to obtain services on this website and use certain other parts of the system, you must create an account that will contain certain personal data and payment information that may vary depending on your use of the website, as we may not request payment information until you wish to make a purchase. By continuing to use this website, you represent and warrant that:

10.1.1 all information you submit is accurate and true;

10.1.2 you have authorization to submit payment information when such authorization is required; and

10.1.3 you agree to maintain this information accurate and up to date. By creating an account, you confirm your representation and warranty.

10.2 It is recommended not to share your account details, especially your username and password. We accept no liability for any losses or damages incurred due to the sharing of your account details by you. If you are using a shared computer, it is advisable not to save your account details in your internet browser.

10.3 If you have reason to believe that your account details have been obtained by another person without your consent, you should contact us immediately to suspend your account and cancel any unauthorized orders or payments that may be pending. Please note that orders or payments can only be canceled until the provision of services has commenced. In the event that an unauthorized provision begins before you notify us of the unauthorized nature of the order or payment, you will be charged for the period from the start of the provision of services until the date you inform us, and you may be billed for a one-month billing cycle.

10.4 When choosing your username, you must adhere to the terms set out in Clause 9 above. Failure to comply with these terms may result in the suspension and/or deletion of your account.

11. Termination and Account Cancellation

By Psycom

11.1 Psycom’s refund policy is 30 days.

11.2 Psycom and/or you may terminate your monthly subscription.

11.3 If we terminate your account, you will be notified by email and an explanation of the termination will be provided.

11.4 If a customer interrupts payment for a service, they will be contacted first. If the situation is not corrected, the service will then be interrupted or disabled.

11.5 If your subscription is interrupted before the end of your commitment, you will lose access to future content and any content already broadcast.

Services, Pricing, and Availability

12.1 While every effort has been made to ensure that all general descriptions of the Services available from Psycom match the actual Services that will be provided to you, we are not responsible for variations from these descriptions, as the exact nature of the Services may vary depending on your needs and individual circumstances. This does not exclude our liability in the case of errors due to our negligence and only pertains to variations of the correct Services, not entirely different Services. Please refer to sub-clause 13.8 for incorrect Services.

12.2 Where appropriate, you may be required to select the required Service Plan.

12.3 We do not represent or warrant that such Services will be available at all times and cannot confirm their availability until your Order has been confirmed. Availability indications are not provided on the Website.

12.4 All pricing information on the Website is correct at the time of posting. We reserve the right to change prices and modify or remove any special offers from time to time as needed.

12.5 In the event of price changes during the period between placing an order for Services and our processing of that order and taking payment, the price that was valid at the time of the order will be used.

Orders and Service Provision

13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that we may, at our sole discretion, accept. Our acceptance is indicated by the sending of an order confirmation email. It is only once we have sent you an order confirmation email that there will be a binding contract between Psycom and you.

13.2 If, for any reason, we do not accept your order, no payment will be taken under normal circumstances. In any case, any sums paid by you in relation to that order will be refunded within 14 calendar days.

13.3 Payment for Services will be made via the payment method you have chosen, immediately for any setup fees corresponding to the service plan you have purchased and on the same day of each subsequent month (“billing cycle”) for fees accrued during the previous month’s billing cycle AND/OR as indicated in the order confirmation you have received.

13.4 We aim to fulfill your order within 2-3 working days, unless in exceptional circumstances. If we cannot fulfill your order within a reasonable time, we will inform you at the time of placing the order by a note on the relevant web page or by contacting you directly after the order has been placed. Time is not of the essence of the contract, meaning we will aim to fulfill your order within agreed timelines, but it is not an essential condition of the contract and we will not be liable to you if we do not do so. If the Services are to commence within 14 calendar days of our acceptance of your order, at your express request, you must expressly acknowledge that your legal right of withdrawal, detailed below in Clause 14, will be affected.

13.5 Psycom undertakes to provide the Services with reasonable care and skill, in accordance with best industry practice.

13.6 In the event that Services are provided that are not in conformity with your order and therefore incorrect, you must contact us immediately to inform us of the error. We will ensure that any necessary corrections are made within five (5) working days. Additional terms and conditions may apply to the provision of certain Services. You will be prompted to read and confirm your acceptance of these terms and conditions when completing your order.

13.7 Psycom provides technical support via our online support forum and/or by telephone. Psycom makes every effort to respond in a timely manner, but we do not guarantee a specific response time.

14. Order and Service Cancellation

We want you to be fully satisfied with the Products or Services you order from Psycom. If you need to contact us regarding your order, please contact customer service by email at info@communicationpsycom.com. Subject to Psycom’s discretion, if the timeframe is reasonable, if the order or service has not been consumed or used, we may arrange for a refund. Please note that generally, a shorter period than 30 days facilitates a refund.

15. Privacy Protection

The use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

16. How We Use Your Personal Information (Data Protection)

16.1 All personal information we may collect (including, but not limited to, your name and address) will be collected, used, and retained in accordance with the provisions of the 1998 Data Protection Act and the rights conferred upon you by this law.

16.2 We may use your personal information to: 16.2.1 Provide you with our services; 16.2.2 Process your payment for services; and 16.2.3 Inform you of new products and services we offer. You can request us to stop sending you this information at any time.

16.3 In certain circumstances (for example, if you wish to purchase services on credit), and with your consent, we may disclose your personal information to credit reference agencies. These agencies are also bound by the 1998 Data Protection Act and must use and retain your personal information accordingly.

16.4 We will not disclose your personal information to other third parties without having obtained your express permission beforehand.

17. Disclaimer Clauses

17.1  In a context where training and advice are applied autonomously, we do not guarantee any specific results resulting from the use of our Service or Services.

17.2 No part of this website is intended to constitute a contractual offer capable of acceptance.

17.3 While we make every effort to ensure that the website is secure and free from errors, viruses, and other malicious software, we strongly advise you to take responsibility for your own internet security, your personal data, and your computers.

18. Modifications to Installations and These Terms and Conditions

We reserve the right to modify the website, its content, or these terms and conditions at any time. You will be bound by any changes to the terms and conditions from your first use of the website following the modifications. If the law requires us to modify these terms and conditions, such modifications will automatically apply to all current orders as well as any orders you place in the future.

19. Website Availability

19.1 The Website is provided “as is” and on an “as available” basis. Psycom employs industry best practices to ensure high uptime, including fault-tolerant architecture hosted on cloud servers. We do not warrant that the Website or the Facilities will be free from defects and/or malfunctions, and we do not provide any refunds for service interruptions. In the case of lifetime access to a service, in the event of the owner’s death or the closure of the business, you would then have a period of four months to download the content you have purchased. We will implement the necessary provisions, and you will be notified in advance.

19.2 We disclaim all liability for any interruption or unavailability of the Website resulting from external causes, including but not limited to ISP equipment failure, hosting equipment failure, communication network failure, power failure, natural events, acts of war, or legal restrictions and censorship.

20. Limitation of Liability

20.1 To the fullest extent permitted by law, we accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.

20.2 Nothing in these Terms and Conditions excludes or limits Psycom’s liability for death or personal injury arising from any negligence or fraud on the part of Psycom.

20.3 Nothing in these Terms and Conditions excludes or limits Psycom’s liability for any direct or indirect loss or damage resulting from the incorrect provision of Services or reliance on incorrect information included on the Website.

20.4 In the event that any of these clauses are found to be unlawful, invalid, or otherwise unenforceable, that clause shall be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining clauses. This clause shall apply only within jurisdictions where a particular clause is unlawful.

21. No Waiver

If either party to these Terms and Conditions does not exercise a right or remedy provided herein, this shall not be construed as a waiver of such right or remedy.

22. Previous General Terms

In the event of a conflict between these terms and any previous version thereof, the provisions of these terms shall prevail, unless expressly stated otherwise.

23. Third Party Rights

No provision of these terms confers any rights on a third party. The agreement created by these terms and conditions is made between you and Psycom.

24. Communications

24.1 All notifications/communications must be addressed to us by email at info@communicationpsycom.com. Such notification shall be deemed received on the next working day if the email is sent on a weekend or public holiday.

24.2 From time to time, if you choose to receive it, we may send you information about our products and/or services. If you do not wish to receive such information, please click the “Unsubscribe” link in any email you receive from us.

25. Law and Jurisdiction

These General Terms and the relationship between you and Psycom shall be governed and construed in accordance with the laws of England and Wales, and Psycom and you agree to submit to the jurisdiction.