Purpose of this Privacy Policy

Psycom (hereinafter “we”, “us” or “our”) uses communicationpsycom.com (hereinafter “site”). The purpose of this page is to inform you about our policies regarding the collection, use and disclosure of personal information provided by users of the Site. This Privacy Policy applies to the entire Site and to all products and services offered by us. The purpose of this privacy policy is to inform users of our site about the personal information we may collect, and how that information is used and managed.

Applicable laws

This policy complies with the laws set out in the Act to modernize legislative provisions respecting the protection of personal information (hereinafter referred to as Bill 25). For Canadian residents, Bill 25 governs data protection policies, regardless of where the site is located. The purpose of this policy is to comply with Bill 25.

Consent

By using the Site, you consent to the terms of this Privacy Policy. You also consent to the collection, use and retention of information in accordance with this policy. If you do not agree to this policy, please do not use our site. By continuing your use of the site following the posting of changes to this policy, you will be deemed to have accepted those changes. The information we collect from you may be used to personalize your experience, improve customer service, process transactions and provide and improve the site. We will not collect any additional data without first informing you.

Collection and use of information

By using our site, you may be asked to provide us with certain personally identifiable information, such as your name, email address, postal address, and phone number (collectively referred to as “personal information”). This personal information may be used to contact or identify you. However, please note that you have the option to visit our site anonymously.

Without limitation, the following data may be collected:

Our Use of Data

All personal data you submit will be retained by Psycom for as long as you use the Services and Systems provided on the website. Data that you may submit through any communication system that we may provide may be retained for a longer period of up to one year.

Unless we are obliged or permitted by law to do so, your data will not be disclosed to third parties. This includes our affiliates and/or other companies within our group.

All personal data is stored securely in accordance with the principles of the Data Protection Act 1998.

All or part of the above-mentioned data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:

Data log

Like most web site operators, we may collect information, also known as “log data”, which your browser sends us each time you visit our site. This log data may contain information such as your IP address, browser type, browser version, the pages visited on our site, as well as the time and date of your visit, the time spent on these pages and other statistics.

Communication

Your personal information may be used to share newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving all such communications from us by following the unsubscribe instructions included in each e-mail we send.

Disclosure of information to third parties

We will not sell, trade or transfer your personal information to third parties without your consent, except for the express purpose of delivering the product or service you have requested. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, provided that they agree to keep such information confidential.

Business transactions

In the event of a merger, acquisition or sale of assets involving Psycom, your personal information may be transferred. We will notify you in advance of any such transfer of your personal information and it will be subject to a different privacy policy if applicable.

Disclosure when required by law

Psycom may disclose your personal information when required to do so by law or in response to a subpoena. We may also disclose your personal information if we believe that such action is necessary to comply with the law, to respond to law enforcement authorities’ legitimate requests, or to protect the security and integrity of our site.

Storage time for personal data

Personal information is not stored or retained beyond what is necessary to achieve the purposes for which it was collected.

Safety measures

We have implemented various security measures to safeguard the security of your personal information when you place an order or enter, submit, or access such information. We use a secure server to ensure the confidentiality of your information. The credit information you provide is transmitted via Secure Socket Layer (SSL) technology and is then encrypted in the payment gateway providers’ database. Only authorized persons with special access rights to these systems are able to access them and are required to maintain the confidentiality of the information. We do not store your personal information, such as credit cards, financial information, etc., on our servers once the transaction has been completed. The security of your personal information is very important to us. That said, it is important to note that no method of Internet transmission or electronic storage is ever 100% secure. We implement appropriate and commercially accepted security measures to protect your personal information. However, we cannot guarantee absolute security.

Links to other sites

Our site may contain links to other sites that are not under our control. If you decide to click on one of these links, you will be redirected to a third-party site. We strongly recommend that you read the privacy policy of each site you visit. Psycom cannot guarantee or control the content, privacy policies or practices of third-party sites or services and is therefore not responsible for these aspects of third-party sites or services.

Protection of minors

Any individual under the age of 14 is considered a minor in Canada within the meaning of the Modernization of Personal Information Protection and Electronic Documents Act. Our site is not intended for minors. We do not intentionally collect personal information from children under the age of 14. Please contact us if you are a parent or guardian and discover that your children have provided us with personal information. Upon discovery, personal information provided by anyone under the age of 14 will be immediately deleted from our servers.

Your rights as a user

You have the right to access the personal information we have collected about you at any time. You have the right to update or correct any personal information we hold about you, to the extent permitted by law. You may revoke or change your consent to the collection of your data at any time, to the extent that this is considered acceptable and provided you give us reasonable notice.

Modifying, deleting or contesting collected data

If you wish to have your personal information deleted or modified in any way, please contact our Privacy Officer here : info@communicationpsycom.com

Privacy policy online only

This online privacy policy relates only to information collected on our site, and does not extend to information collected outside of our online platform.

Changes to this privacy policy

Psycom reserves the right to update this Privacy Policy from time to time. Any changes will be announced by posting the new privacy policy on our site. We recommend that you periodically check this Privacy Policy for changes.

Cookies policy

Cookies are small files containing limited amounts of data. They may include a unique, anonymous identifier. Websites send cookies to your browser, which stores them on your computer’s hard drive. Like many sites, we may use cookies to collect information. You can set your browser to refuse all cookies or to alert you when cookies are being sent. However, please note that if you choose not to accept cookies, some parts of our site may not be accessible. To learn more about cookie management, please consult our Cookie Policy.

Do not follow

Do Not Track” (DNT) is a preference that you can activate on your browser. By activating “Do not track”, you indicate to the sites you visit that you do not wish certain information about you to be collected. Psycom uses Remarketing with Google Analytics to serve ads on third-party sites after you visit our site. We and our third-party suppliers, such as Google, use both internal cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick cookies). We use cookies to inform, optimize and serve ads based on your previous visits to our site. You can choose not to use Google Analytics for display advertising and customize ads on the Google Display Network by visiting the Google Ads Settings page. For visitors wishing to prevent the collection and use of their data by Google Analytics, Google also suggests installing the Google Analytics Opt-out Browser Add-on on their browser.

Terms and conditions

We also encourage you to visit our Terms and Conditions section, where you will find information on site use, disclaimers and limitations of liability that apply.

Contact us

Please contact us if you have any questions about this privacy policy.

Psycom has appointed Javier Rivera as Privacy Officer.

If you have any major questions or concerns, you may contact them using the following coordinates:

Valérie Gendreau
Educational Manager and Brand Image
info@communicationpsycom.com

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Guillaume Dulude

Doctor of Psychology | Founder of Psycom | Best-selling author | International speaker

Guillaume Dulude, Ph.D., is the founder of Psycom. He specializes in and teaches the psychology of human relationships, interpersonal communication and leadership development. A best-selling author, international speaker, producer and TV host, Guillaume popularizes science and makes psychology accessible to the general public through his books and specialized training courses.
He holds a doctorate in research psychology (PhD) and clinical psychology (Psyd) from the Université du Québec à Montréal (UQAM). His thesis research focuses on cognitive processes, attentional systems and consciousness.

Guillaume is as passionate about the theories and foundations of human development as he is about putting them into practice. He stands out not only for his innovative concepts and teachings, but also for his practical demonstration of communication strategies in all environments, types of relationships and socio-cultural contexts. Guillaume works to demonstrate what humans have in common, not what divides them.
He hosts the documentary series Tribal, broadcast on TV5 Monde. This program, which he co-directed, received two nominations at the 35th Gala des Prix Gémeaux (2020) in the categories of Best Documentary Series (Society) and Best Photography Direction (Public Affairs, Documentary Series).

Guillaume appears as a guest specialist on numerous Quebec radio and TV shows (Tout le monde en parle, Demain tout est possible, Dessine-moi un dimanche, etc.). He has appeared every Monday alongside Marie-Claude Barrette on TVA’s Deux filles le matin, then à Marie-Claude. In the summer of 2021, Guillaume will co-host the radio program Ni noir ni blanc on 98.5FM.

Guillaume’s book, Je suis un chercheur d’or, is published in 2020 by Éditions de l’Homme and is a bestseller in Quebec, receiving the Coup de cœur des librairies Renaud-Bray award. The book, which is also available in paperback and audiobook formats, is a guide to the mechanisms of communication and human relations, shedding new light on the meaning of relationships and interpersonal communication.

In 2023, Guillaume Dulude founded the International Day of Courage and Individual Responsibility. For the occasion, he organizes and hosts the first Y Event at the Palais des congrès de Montréal. Some 5,000 people attend this large-scale conference, which teaches psychological strategies for, among other things, overcoming stagnation, making the right decisions, moving forward to the next chapter of one’s life and finding meaning in it. With the proceeds from ticket sales, Guillaume raises over $100,000, which he donates to three Quebec high schools to encourage young people to pursue their quest for meaning through individual responsibility.

Anthony KAVANAGH

Humorist | Singer | Actor

For over 30 years, multi-talented Quebec artist Anthony Kavanagh has been performing as a comedian, actor and singer for French-speaking audiences around the world. A true showman in the vein of versatile artists such as Will Smith, Jamie Foxx and Donald Glover (aka Childish Gambino) – who also started out in comedy – Anthony now aspires to broaden his horizons.

With his first English-language musical project, Let You Go, Anthony Kavanagh officially launched himself into the world of music. With this first track, Anthony cultivates his own style, blending soul, blues rock and electro in a solid pop package.

Anthony has often lent his voice to the heroes of successful animated films (Disney and Dreamworks), such as Mulan, Happy Feet (1 and 2), The Princess and the Frog, Madagascar (1, 2 ,3), Vaiana, and more recently Aladdin, in which he brings the genie of the lamp to life. In France, he is one of the top 25 comedians of the last 50 years, according to an IFOP survey. With over 1,500 performances in 15 countries and 6 French territories, he is considered one of the best French-language comedians of his generation. A popular master of ceremonies and TV host in both Quebec and Europe, he has hosted the NRJ Music Awards, Juste Pour Rire galas, Le Dancing Show (with the Night of the Proms Orchestra), the Fête de la Musique and Quebec City’s Comediha Fest.

Chris HADFIELD

Astronaut | Technology entrepreneur | Best-selling author

Colonel Chris Hadfield is an astronaut, business leader, high-tech entrepreneur, author of five bestsellers and international speaker on leadership, change and life management.

He has commanded the International Space Station and led numerous companies, and has in-depth experience of best practices for guiding teams in extreme and complex circumstances. Formerly NASA’s Director of Operations in Russia, Mr. Hadfield spent over thirty years serving the military, NASA and the Canadian Space Agency. Throughout his career, he was a fighter and test pilot, flew three space missions, built two space stations, performed two spacewalks, crewed the Shuttle and Soyuz shuttles, and commanded the International Space Station. His many awards include the NASA Exceptional Service Medal, the Meritorious Service Cross (twice) and the Order of Canada.

Today, Mr. Hadfield is a director and advisor to several technology companies, including SpaceX and Virgin Galactic. He is also an adjunct professor at the University of Waterloo, Chairman of the Open Lunar Foundation, and is helping King Charles III to establish business practices in space as part of the Sustainable Markets Initiative. Hadfield also co-founded Space Stream within the Creative Destruction Lab technology incubator, which has created $1.6 billion in new business value over the past five years.

Hadfield’s talks have been called “astonishing displays of visual storytelling” by Harvard Business Review, and his TED talk, “What I Learned from Going Blind in Space”, has been viewed over 20 million times. He is frequently quoted in national and international media, has given a masterclass and is the co-creator and host of the internationally acclaimed BBC series, “Astronauts: Do You Have What It Takes?” and co-host of the National Geographic documentary series One Strange Rock.

Hadfield is the author of five international bestsellers: two non-fiction books, An Astronaut’s Guide to Life on Earth and You Are Here; a children’s book, The Darkest Dark, which has been adapted into an award-winning play for young audiences; and two fiction books, The Defector and The Apollo Murders, which are currently under contract to be made into a TV series. As a musician, Hadfield has also released an album entitled Space Sessions: Songs from a Tin Can. This is the first album recorded in space, and includes the video version of David Bowie’s “Space Oddity”, which has been viewed over 50 million times.

Serena Williams

Former professional tennis player | International sports icon | Philanthropist | Entrepreneur

Serena Williams is much more than a record-breaking tennis champion. Serena has overcome incredible obstacles to win 23 Grand Slams during her career. Her remarkable tennis achievements, combined with her off-court success in business and fashion, make her one of the world’s most recognizable icons and a powerful voice for women and mothers. Serena’s passion for design led her to fashion school, which she attended in between Grand Slams. In 2018, she launched her own clothing line, S by Serena, designed to enable people to look and feel their best. Striving to invest in companies that promote diversity of leadership and opportunity, Serena is evolving the financial investment industry with her venture capital firm, Serena Ventures, which has helped 14 start-up companies achieve unicorn status. Serena has also deployed her star power in the world of media and entertainment with roles in films, series, music videos and more. Her award-winning documentary series, Being Serena, continues to inspire people around the world. Her many philanthropic and world-changing initiatives, including the BirthFUND health initiative, prove Serena’s ability to achieve whatever she sets her mind to.

Serena’s strategic thinking, champion mindset and transformative perseverance are palpable and light up the room. To name just a few of her accolades, Serena has received the NAACP Image Award, the People’s Choice Game Changer Award, the Associated Press’s Female Athlete of the Decade and the Independent’s Woman of the Decade. She has also appeared on TIME’s “Most Influential Women of the Last Century” list, as well as Forbes’ “100 Most Powerful Women in the World” and “America’s Richest Self-made Women”. Serena has inspired live audiences at LinkedIn, Adobe, Salesforce, and more.

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